FAQ

Shipping

Yes, we currently offer shipping across the UK.

Orders are usually processed within 1–2 working days. Delivery typically takes 2–5 working days, depending on your location

Yes. Once your order is dispatched, you’ll receive a confirmation email with tracking details.

We accept returns within 14 days of delivery, provided items are:

Please contact us via email or Instagram before returning your item so we can assist you with the process.

Yes, exchanges are subject to stock availability. If your preferred item is unavailable, we will offer a refund or store credit.

Sale items are non-refundable, unless faulty.

We recommend checking the size guide available on each product page. If you’re unsure, feel free to message us—we’re happy to help.

Some popular items may be restocked, but many of our pieces are limited. Follow us on social media to stay updated on restocks and new arrivals.

Most items are true to size. Any sizing variations will be noted in the product description.

We accept all major debit and credit cards, as well as PayPal and Klarna, giving you the flexibility to pay in full or spread the cost.

Yes! Klarna allows you to pay later or split your payment into instalments, subject to Klarna’s terms and approval at checkout.

Absolutely. All payments are processed securely through Shopify’s encrypted payment system, ensuring your information is fully protected.

We are based at 70 Rosemary Road, Clacton-on-Sea, CO15 1TE, United Kingdom.

You can shop with us in-store or online via our website.

Yes! We’d love to welcome you in person.

Opening hours:

You can reach us via:

We aim to respond within 24 hours.