Shipping policy

Processing Time: All orders are processed within 1–2 working days (excluding weekends and bank holidays).

Delivery Time: Once dispatched, delivery usually takes 2–5 working days, depending on your location and courier service.

Shipping Costs
Shipping costs are calculated and displayed at checkout before payment is completed.
Any free shipping promotions will be clearly advertised on our website.

Delivery Address: Please ensure that your delivery address is entered correctly at checkout.
We cannot be held responsible for delays or lost parcels due to incorrect or incomplete address details provided by the customer.

Order Tracking: Once your order has been dispatched, you will receive a confirmation email with tracking information (where applicable).

Delays: While we aim to deliver all orders within the stated timeframes, delays may occasionally occur due to circumstances beyond our control (e.g. courier delays, weather conditions, or peak periods).
Sisi Boutique Ltd is not responsible for delays caused by third-party delivery services.

Missing or Lost Parcels: If your order has not arrived within the expected timeframe, please contact us within 7 days of the expected delivery date so we can assist you.